Terms of Use

Welcome to the website of PT Chandra Asri Pacific Tbk (“Chandra Asri,” “We” or “Us“). This website is located at https://www.chandra-asri.com (“Website“).

By using this Website, you agree to be bound by these Terms of Use (“Terms”) and all other conditions published on the Website including our Privacy Notice and Cookies Notice. These Terms constitute a legal agreement between you and Us. You acknowledge that you have read and understood these Terms, our Privacy Notice and Cookies Notice.

While accessing, using and/or registering in this Website you agree to:

1. Intellectual Property Rights
We own all including but not limited to software, graphics, images, sound, video, icons, HTML code and other code, content, copyrights, trademarks, logos, service marks, and trade names displayed on the Website (collectively, “IPR“). You may not use any of our IPR without our prior written permission, except as permitted by these Terms. The applicable Indonesian law in regards of intellectual property rights (“IPR Law“) further protects our IPR.

Every content We display considers at least the values of accuracy, truth, actualization, updating, completeness and quality. We have the right to edit, modify and disable content that does not comply with the values above based on our review, evaluation, reports We receive and assessments from our team.

2. Use of Information
The information on this Website is protected by IPR Law. You may not copy, download, print, or use the information without our express permission. Your personal information is excluded from this restriction and is governed by our Privacy Notice.

3. User Conduct

You agree to use the Website in a lawful and respectful manner, complying with all applicable Indonesian laws and regulations. You will not:

  • Disrupt or attempt to disrupt the operation of the Website;
  • Duplicating this Website;
  • Violate any laws or regulations;
  • Infringe on our IPR and/or intellectual property rights of others;
  • Provide false or misleading information;
  • Engage in any activity that could be considered harmful to the reputation of Chandra Asri Group under any applicable Indonesian law including but not limited to the law concerning on information and electronic transactions as well as any of its amendments (“ITE Law“).

We reserve the right to terminate your access to the Website for any violation of these Terms.

4. Information You Provide
You represent and warrant that all information you provide to the Website is accurate, complete, lawful, and does not violate any of these Terms, Privacy Notice, and/or any applicable laws and regulations. You agree to be liable to Us or any third party for any damages caused by your violation of these Terms, Privacy Notice and/or the applicable laws and regulations. In addition, you may require to sign up an account in our Website and in such condition, you are fully responsible to maintain the accuracy, correctness and confidentiality of the information you will provide for your account, including but not limited to your email, username, and password.

5. Personal Data
We may collect, use, and disclose your personal data as described in our Privacy Notice, complying with any applicable Indonesian law concerning on personal data protection (“PDP Law“).

6. Modification to the Website and Terms
This Terms may be changed and/or updated from time to time without prior notice. We recommend that you read carefully and re-check this Terms page from time to time to find out about any changes. By continuing to access and/or use the Website, you will be deemed to have agreed to the changes in the existing Terms. You understand that the latest version of these Terms will supersede all previous versions. We may provide links to other sites or platform/applications managed by other parties, and by clicking on the link, you declare, acknowledge and agree that this action is your voluntary action to view or enter another site which is not monitored or borne by Us.

7. Termination
We may terminate this Terms and/or your access to or use of the Website at any time, with or without cause, and with or without a prior notice to you. For the avoidance of doubt, termination may occur due to reasons including but not limited to failure to fulfil or comply with some or all of any terms herein, there are agreements, representations, warranties or promises in this Terms that turn out to be untrue, inaccurate or misleading, there are government regulations and/or policies and/or administrative actions.

You agree to waive Article 1266 of the Indonesian Civil Code to the extent that a court statement is necessary for termination of these Terms.

8. Indemnification
You agree to defend, indemnify, and hold harmless Chandra Asri, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Website or your violation of these Terms.

9. No Waiver
Our failure to exercise any right under this Terms does not constitute a waiver of that right.

10. Entire Agreement
This Terms constitute the entire agreement between you and Chandra Asri regarding your use of the Website and supersede all prior or contemporaneous communications and agreements, whether oral or written.

11. Governing Law and Dispute Resolution
This Terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising from or relating to these Terms shall be resolved through negotiation, mediation, or arbitration in accordance with applicable Indonesian laws. You agree that Chandra Asri reserves the right to determine the jurisdiction of dispute resolution according to our preference as to where such claim or legal proceedings against us may be held.

12. Disclaimer

We strive to provide accurate and up-to-date information on the Website. However, we cannot guarantee the complete absence of errors or interruptions. You acknowledge that your access to the Website and any downloaded content is at your own risk. We are not liable for any direct or indirect losses, damages, or expenses arising from Website access, downloaded content, or reliance on Website information.

The content on this Website is created and exists on an “as is” and “as available” basis. We inform and state that we do not make any guarantees or warranties regarding:

  1. every function, service, product or feature will not be interrupted or free from errors, but we will immediately correct any errors and failures;
  2. the Website which is available for free is free from viruses, malware or dangerous components.

We (including but not limited to our affiliates, directors and employees) are not responsible and you agree not to hold Us responsible for any damage or loss (including but not limited to loss of money, reputation, profits or loss) resulting directly or indirectly from your negligence, your inability to use this Website, your disputes with other users, negligence in writing accounts and, other information.

We will not be liable for any loss or damage, whether direct or indirect, resulting from or related to the use of this Website or the use of links on the Website, including but not limited to special, incidental or consequential damages. The only remedy available to you is termination of use of this Website.

You further understand and agree that the limits of our liability are:

  1. provide terms and conditions on the SWebsite and reporting facilities on the Website;
  2. has the right to implement mechanisms for removing and blocking prohibited content.

13. Update
This Terms, the Privacy Notice, and Cookies Notice may be changed and/or updated from time to time without prior notice. We recommend that you read carefully and re-check this Terms page from time to time to find out about any changes. By continuing to access and use the Website, you will be deemed to have agreed to the changes in the existing Terms. You understand that the latest version of these Terms will supersede all previous versions. We may provide links to other sites or applications managed by other parties, and by clicking on the link, you declare, acknowledge and agree that this action is your voluntary action to view or enter another site which is not monitored or borne by us.

14. Miscellaneous

  1. This Terms may have been translated into other languages. In the event of differences regarding the content or interpretation or in the event of conflict, ambiguity, inconsistency or inconsistency between the Indonesian version and English version of these Terms, the English version will prevail.
  2. The invalidity or unenforceability of a provision or part of a provision in this Terms does not affect the validity of other parts of the invalid provision as well as the validity of other provisions of this Terms.
  3. The title of the Article in this Terms is based on practical considerations only and cannot be used to interpret the contents of the Article in this Terms.

15. Contact Us
If you have any questions about these Terms, please contact us at:

  • Address: PT Chandra Asri Pacific Tbk., Wisma Barito Pacific Tower A Lt. 7,
    Jl. Letjend. S. Parman Kac. 62-63, Slipi, Palmerah Jakarta 11410 Indonesia
  • Contact Center: (62-21) 530 7950
  • Email: data.privacy@capcx.com